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Payments. Online Payment by Bank Card

Goods purchased through the AYMN online store are paid for on a cashless basis through the Payment Service connected to https://aymn.kz/.

Orders are paid by 100% advance payment.

After proceeding to payment, the Buyer will be redirected to a secure payment page where bank card details must be entered and the transaction confirmed in accordance with the requirements of the issuing bank and the relevant payment system.

The payment date is the date on which the successful payment transaction is confirmed and/or the funds are credited to the Seller.

The Seller does not receive or store the Buyer’s full bank card details, including the full card number, expiry date and CVV/CVC code. Payment data is processed directly by the Payment Service in accordance with its rules and security requirements.

If funds have been charged but the Order has not been marked as paid, the Buyer is advised not to make another payment until the matter has been clarified and to contact the Seller, providing the transaction details and proof of payment.

Online Payment Security

Payment details are entered by the Buyer directly on the secure page of the Payment Service and transmitted through protected communication channels.

The Seller does not store full bank card details of Buyers.

For payment confirmation, the issuing bank may use additional authentication methods, including 3-D Secure, SMS codes, push notifications or other transaction confirmation methods.

The Seller is not responsible for technical failures of payment systems, banks, communication networks or processing systems that are not caused by the Seller, or for transaction refusals, card limits, blocking or other restrictions imposed by the issuing bank.

Cases Where Payment May Be Declined

A payment may be declined, including where:

  • there are insufficient funds on the bank card;

  • the card is not enabled for online payments;

  • the card details have been entered incorrectly;

  • the card has expired;

  • the transaction has been declined by the issuing bank;

  • internet transaction restrictions or limits apply to the card.

To determine the reason for a declined payment, the Buyer should contact the issuing bank.

Return and Exchange of Goods

Returns and exchanges are carried out in accordance with the laws of the Republic of Kazakhstan, the AYMN Public Offer and the Rules for Return and Exchange of Goods.

Unless the Seller has established a longer period, the Buyer may exchange or return Goods of proper quality within 14 calendar days from the date of purchase.

Goods of proper quality may be returned or exchanged provided that:

  • the Goods have not been used;

  • their commercial appearance has been preserved;

  • their consumer properties have been preserved;

  • seals, labels and other applicable elements have been preserved;

  • packaging has been preserved where it forms part of the Goods;

  • a document confirming purchase from the Seller or other evidence sufficient to confirm the purchase is available.

Goods of proper quality included in the list of items that are not subject to return or exchange under the laws of the Republic of Kazakhstan may not be returned or exchanged.

Such Goods may include hosiery and underwear, except where a manufacturing defect or other defect is identified.

If defects are identified in the Goods, the Buyer may exercise the rights and remedies provided by the laws of the Republic of Kazakhstan.

Refunds

After a refund request has been approved, the Seller initiates the refund.

Refunds are made using the same payment method and to the same payment details from which the original payment was received, unless otherwise required by the laws of the Republic of Kazakhstan or separately agreed by the parties.

Cash refunds are not made for transactions originally paid by bank card.

The actual time for the funds to be credited depends on the issuing bank, payment organization and payment method used.

If a refund relates to an erroneous, duplicate or technically incorrect charge, the Buyer must provide information sufficient to verify the payment transaction.

Personal Data

When placing an Order, the Buyer provides personal data necessary for performance of the Agreement, including full name, telephone number, email address, delivery address and Order details.

Personal data may be transferred to third parties only to the extent necessary to fulfil the Order, including the Delivery Service, Payment Service, payment organizations, information system operators and other contractors of the Seller.

The Seller does not store full bank card details.

Seller

Individual Entrepreneur “Svetlana”

IIN: 810426401634

Address:
Republic of Kazakhstan, Almaty, 050042, Taugul-1 Microdistrict, Building 89, 13

Online store:
https://aymn.kz/